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ChangeThe phone turned black with Chinese letters and the customer is inquiring about a return label and the duration of the repair process.
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Similar questions (by semantic similarity):
79.9%
Customer is trying to return a phone due to having Chinese letters on a black screen.
70.4%
The customer wants to know about the repair process and longevity of a phone with a black screen issue.
66.6%
The customer is inquiring about the status of their phone repair and the shipping label for pickup.
65.0%
The customer is experiencing issues with their phone screens going black and is frustrated about repair costs.
64.8%
The customer is experiencing a black screen with Chinese letters and has lost all data on their phone.
64.1%
Customer inquiring about the mailing of a repaired phone
63.7%
The customer is inquiring about the repair status of a phone with a broken shell and is frustrated about the long wait time for a replacement part.
63.6%
The customer's husband's phone screen turned black after a call, and they are inquiring about repair options and potential costs.
63.5%
The customer is having trouble with dropped calls and did not receive a return label for a broken phone.
63.0%
Customer inquired about the status of their phone repair and how long it would take.
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