Questions (141)

💬 How do I fix issues with sending or receiving picture texts and voice notes after a software update?
Messaging 4x asked answers
💻 Why is the software update for my phone delayed and can I get a refund for the issues caused?
Apps & Software 2x asked answers
💳 How long will it take to receive a return label after notifying about the cancellation of a phone?
Account & Billing 2x asked answers
💻 What should I do if I'm experiencing an issue with the Waze app after a software update?
Apps & Software 2x asked answers
💻 Why am I having trouble downloading an update for the messaging app and how can I manage data usage?
Apps & Software 2x asked answers
💳 Why am I seeing unexpected tax charges on my phone purchase, and can ordering online avoid them?
Account & Billing 2x asked answers
🌐 Why are the weather app and GPS not updating properly on my phone?
Data & Internet 2x asked answers
💻 How can I fix Android Auto not connecting after multiple updates?
Apps & Software 2x asked answers
📱 What are the replacement and repair options for broken phones?
Device Issues 2x asked answers
📱 What can I do if the camera app is missing after a repair?
Device Issues 2x asked answers
💬 The customer is experiencing issues with group messages causing the phone to jam and not send or receive messages properly.
Messaging 1x asked answers
📱 What should I do if I'm having problems with the messaging app?
Device Issues 1x asked answers
📱 The customer is inquiring about a free repair for a phone that broke before the warranty period but is being told they must pay for the repair.
Device Issues 1x asked answers
💻 The customer is experiencing issues with messaging and is unsure how to install an update.
Apps & Software 1x asked answers
📱 Can my phone be fixed today if it's not charging?
Device Issues 1x asked answers
📱 What are my repair options for a phone with non-working vibration?
Device Issues 1x asked answers
💳 How to switch from a T-Mobile SIM card to a Fig SIM card and understand the billing differences?
Account & Billing 1x asked answers
💻 The customer is having trouble with the BeatBlock software not recognizing their device.
Apps & Software 1x asked answers
📞 How to successfully set up call forwarding for an Israeli number while still in the U.S.?
Calls & Voice 1x asked answers
📱 How can I get a new phone due to a motherboard issue after sending my phone for repair?
Device Issues 1x asked answers