Questions That Need Work
These questions have answers with low effectiveness (<70%). They need better solutions.
Questions (141)
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How do I fix issues with sending or receiving picture texts and voice notes after a software update?
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Why is the software update for my phone delayed and can I get a refund for the issues caused?
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How long will it take to receive a return label after notifying about the cancellation of a phone?
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What should I do if I'm experiencing an issue with the Waze app after a software update?
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Why am I having trouble downloading an update for the messaging app and how can I manage data usage?
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Why am I seeing unexpected tax charges on my phone purchase, and can ordering online avoid them?
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Why are the weather app and GPS not updating properly on my phone?
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How can I fix Android Auto not connecting after multiple updates?
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What are the replacement and repair options for broken phones?
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What can I do if the camera app is missing after a repair?
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The customer is experiencing issues with group messages causing the phone to jam and not send or receive messages properly.
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What should I do if I'm having problems with the messaging app?
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The customer is inquiring about a free repair for a phone that broke before the warranty period but is being told they must pay for the repair.
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The customer is experiencing issues with messaging and is unsure how to install an update.
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Can my phone be fixed today if it's not charging?
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What are my repair options for a phone with non-working vibration?
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How to switch from a T-Mobile SIM card to a Fig SIM card and understand the billing differences?
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The customer is having trouble with the BeatBlock software not recognizing their device.
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How to successfully set up call forwarding for an Israeli number while still in the U.S.?
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How can I get a new phone due to a motherboard issue after sending my phone for repair?
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