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ChangeThe customer is experiencing issues with receiving calls and has a notification for new messages that are not present.
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Customer is experiencing issues with message notifications not reflecting new messages.
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The customer is experiencing issues with notifications for messages that cannot be opened.
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The customer is experiencing a bug where their phone shows a new message notification despite having no new messages.
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The customer is experiencing issues with not receiving all their messages.
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The customer is experiencing issues with receiving messages and hearing sound when making calls.
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The customer is having issues with receiving notifications for messages outside of the messaging app.
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Customer is experiencing ghost notifications for new messages and is unsure if they are missing any messages.
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The customer is not receiving messages on their phone.
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