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ChangeThe customer is having issues with a whitelist password for messaging and a malfunctioning screen that requires a factory reset.
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Similar questions (by semantic similarity):
79.0%
The customer is experiencing issues with the phone going to factory reset and the screen not working properly.
77.8%
Customer is having trouble with factory reset due to a password prompt and is experiencing issues with picture messaging.
76.8%
The customer is experiencing issues with setting up a whitelist on a new phone, specifically related to password entry and recovery.
76.6%
The customer is experiencing issues with the messaging app and has already performed a factory reset.
75.0%
The customer is experiencing issues with the whitelisting feature for texting and a malfunctioning screen sensor on their phone.
73.6%
Customer is having trouble performing a factory reset on their phone.
70.5%
The customer is unable to enter a password on their device, which is locked, and is experiencing issues with the screen going black.
69.5%
The customer is experiencing issues with activating the whitelist feature on their FIG Pro 2 phone, which causes the screen to go blank and displays an error message.
68.0%
The customer is locked out of their phone and needs assistance with the password reset process.
67.7%
The customer is unable to unlock their phone due to a screen issue.
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