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ChangeThe customer is concerned about a phone sent for repair without identifying information inside the box.
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Similar questions (by semantic similarity):
66.5%
The customer is inquiring about the status of their phone repair and expresses concern that their phone may be lost.
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Customer inquiring about the mailing of a repaired phone
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The customer is inquiring about the status of their mailed-in phone repair and is unable to get updates.
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The customer is inquiring about the status of their phone that was sent for repair and whether it was misplaced or lost by USPS.
62.8%
The customer is inquiring about a phone that was sent for repair but is still not functioning properly, specifically regarding the SIM card reader.
62.7%
The customer is inquiring about the status of their repaired phone and is having trouble locating it in the system.
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Customer is concerned about not being notified that their phone repair is complete and the potential loss of data due to a motherboard change.
62.3%
The customer is having trouble with dropped calls and did not receive a return label for a broken phone.
62.0%
The phone turned black with Chinese letters and the customer is inquiring about a return label and the duration of the repair process.
61.8%
The customer is inquiring about the status of their phone repair and the shipping label for pickup.
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