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ChangeThe customer wants to set up a repair for their phone due to a cracked hinge and a non-working screen.
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The customer is experiencing glitches with their phone and has a cracked screen, seeking repair options.
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The customer is experiencing a broken hinge on their phone and is seeking assistance for repair options while being outside the US.
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The customer is inquiring about the status of their phone repair, specifically regarding the screen and camera issues.
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The customer is experiencing issues with a broken phone hinge after receiving a replacement device.
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