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ChangeThe customer is experiencing issues with data and MMS messages not loading unless connected to Wi-Fi.
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Similar questions (by semantic similarity):
78.5%
The customer is having issues receiving MMS messages on their phone.
78.2%
The customer is experiencing issues with data connectivity and is unable to send or receive messages.
74.6%
How can I fix picture messaging issues due to running out of data?
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The customer is experiencing issues with MMS messages not downloading and problems with the call log interface.
73.9%
The customer is experiencing issues with mobile data not working on their phone.
71.7%
The customer is unable to use Waze and send/receive MMS despite having added data to their plan.
71.2%
The customer is experiencing slow data connectivity issues with their phone.
71.0%
The customer is having issues sending MMS to certain numbers and is experiencing incorrect message count notifications.
70.9%
The customer is unable to download MMS and connect to WiFi, and suspects the phone may be defective.
70.3%
The customer is unable to receive group texts, picture texts, and SMS messaging due to potential data issues.
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