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ChangeThe customer is experiencing issues receiving multimedia messages with their Verizon number.
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Customer is experiencing issues with messages being dropped when receiving multiple messages at a time on the Verizon network.
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The customer is experiencing issues receiving multimedia messages and is inquiring about updates and potential refunds.
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The customer is having issues receiving MMS messages on their phone.
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Customer is unable to send multimedia messages and receives an error about service not being activated.
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The customer is not receiving multimedia messages, including pictures and group texts.
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