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ChangeThe customer is unhappy with the performance of the device and wants to know about the return policy.
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Similar questions (by semantic similarity):
64.4%
Customer inquired about a refund for a returned device that did not work in their area.
63.7%
Customer is inquiring about service related to a device issue.
63.6%
The customer is frustrated with a malfunctioning phone that has not been repaired for three months and wants to return it for a refund.
60.2%
Customer is frustrated about not receiving a battery they paid for and is inquiring about its status and delivery options.
58.9%
The customer is experiencing software issues with their phone and is inquiring about a replacement.
58.6%
Customer inquiring about the status of a replacement phone and tracking information after returning a defective device.
57.5%
Customer is inquiring about the return process for a broken phone and has not received the return email.
57.1%
How do I get a refund for a returned loaner phone?
56.6%
The customer wants a refund for a repair that could not be completed and is inquiring about the process.
56.3%
Customer inquired about the status of a refund for a returned phone.
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