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ChangeThe customer is experiencing issues with their call log not updating and suspects they may have run out of data.
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77.4%
The customer is experiencing issues with running out of data and needs troubleshooting assistance.
77.1%
The customer is experiencing issues with their data connection, specifically that their apps are not working due to running out of data.
75.1%
How can I update my phone without incurring data charges?
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How can I fix picture messaging issues due to running out of data?
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How can I update my phone without using data?
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The customer is experiencing issues with the speak-to-text feature due to running out of data.
71.7%
The customer is experiencing issues with mobile data not working on their phone.
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Why can't I download photos and messages?
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The customer is experiencing issues with their phone having no data connection and is seeking updates on a fix.
69.3%
The customer is experiencing issues with their data connection and is inquiring about data availability.
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