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The customer is experiencing an issue with their SIM card being recognized as invalid when used in a different phone.

The phone is not reading the SIM card anymore despite it working in another phone.

The phone is not reading the SIM card and needs an update to resolve the issue.

The customer is experiencing issues with their SIM card not working in their phone.

The customer is experiencing issues with their phone's SIM card reader, which is not recognizing the SIM card.

The customer is experiencing an issue with their SIM card being recognized as invalid when inserted into a different phone.

The customer is experiencing issues with their phone's SIM card reader, which is not recognizing the SIM card.

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