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The customer is experiencing issues with calls going straight to voicemail and receiving voicemails without missed calls.

Why is my phone not ringing when people call me?

The customer is experiencing issues with receiving calls and has a notification for new messages that are not present.

The customer is not receiving calls when the phone is powered back on after being turned off.

The customer is unable to receive calls and needs assistance with sending their phone for repair.

The customer is experiencing issues with their phone not ringing or showing caller ID for incoming calls.

The customer is experiencing issues with receiving calls and voicemail notifications.

The customer is unable to receive phone calls, as they go directly to voicemail without ringing.

The customer is unable to receive phone calls and they go directly to voicemail without notification.

The customer is unable to make or receive calls, and all calls go directly to voicemail.

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