The screen times out intermittently while the backlight remains on.

The address is 4306 13th Avenue, 4306 13th Avenue, 13, 1-3, Brooklyn, New York. And the zip code is 1-1-2-1-9. So if you send it, just make sure to include a note inside the package with your name, your phone number, and your address. That is very, very important, and also a description of the issue.

We would love to help you, but we do need to take a look at the device, okay, 100%. So you can either bring it to us or you can, or send it. Of course, if you're in Pennsylvania, you're not going to drive all the way to New York, but you can definitely send us, ship it, and we will take a look at it. We'll be happy to help.

Thank you so much for your call, and you have a wonderful day.