The customer's phone stopped charging and they are seeking repair options.

If you were to send your phone in to get repaired, for you to get the loaner phone, we would have to first send your phone and once we receive the phone, then we'll be able to send the loaner phone.

It would be the charging port repair. It is $40 for the repair. You can just send your phone into the Borough Park location.

Yes, ship it into Borough Park. Once it's fixed, it'll be $40 for the repair and then $50 for shipping and we ship back to the UPS.

When you mail it, just like you know, you put everything on a note in the package, so first name, last name, email, contact information, and then what exactly is wrong with the phone.

You can either come into one of the locations or you can send your phone in.

No, we don't have any people repairing in Queens.

If you do come in early, when they open, you could also get your phone fixed the same day.