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Customer is concerned about not being notified that their phone repair is complete and the potential loss of data due to a motherboard change.

🏪 Store & Service Device Repair Asked 1 times needs_work

Other Response Scripts

70%
Yes, it's ready.
info 1/0
70%
The motherboard, they changed the motherboard, yes.
info 1/0
30%
No, don't worry, we are going to call you until you pick up before doing that, okay?
promise 0/1
30%
If they didn't call you, it's not ready.
explanation 0/1
30%
I'm not sure why they didn't call you, and I'm so sorry for that.
apology 0/1