The customer is experiencing issues with their data connection, specifically that their apps are not working due to running out of data.

Your data will be back to work in a matter of 15 minutes, okay?

Next time when you get an update, you will see that the phone will warn you, hey, this might incur extra charges. So what you have to do is just you can deny it and then when you have Wi-Fi, you can accept it, okay? And you won't suffer this again. That is the recommended thing.

To connect to Wi-Fi, all you have to do is just go to Settings and then go to Connections, okay? It's going to be like third option, and then you can choose your Wi-Fi network and that's it. Connect to Wi-Fi.

It seems that you've run out of data. I can definitely add you more data, okay? It's going to be $5, only one time charge, and that's it.

If you don't pay now, your Waze and weather will start working in the next renewal. That's right.