📱

What can I do about my battery dying unexpectedly and the glitch in the battery percentage display?

📱 Device Issues Battery & Charging Asked 2 times needs_work

Other Response Scripts

45%
So when you come, if you are not able to get help, go ahead and give me a call while you're there.
instruction Steps 0/1
45%
Please come to our store. When you come, make sure to call me. I want to serve you in the store.
instruction Steps 0/1
35%
Will you be able to come by the Williamsburg store so we can take a look at your phone there?
instruction 0/1
35%
When you come, please call me, okay? I will help you.
instruction 0/1
30%
Yes, we are aware of it. First of all, we are focusing on FIG's a few other issues, and then we will jump into that. I would say a few weeks.
info 0/1
30%
I'm so sorry that that happened. Exactly the technical part of what exactly happened, I don't have that answer. But I see that there's a bug and we have to fix it.
apology 0/1
30%
Sometimes if the phone lasts for less hours than it should, and the battery is saying 30%, we will replace the battery. Then it's just also another glitch, okay?
explanation 0/1
30%
Yes, it has an error, okay? I will back to developers as well.
info 0/1
30%
I'm not asking you to go there to take care of the problem of my shoulders. I'm asking you to go there because there we have a tool to test.
explanation 0/1
30%
My name is Juan. My extension is 405.
info 0/1
30%
I will speak with the store manager. We will test your phone. We will see what's going on. And we will help you one way or another.
promise 0/1

How Customers Ask This

"The customer is experiencing issues with the battery percentage not reflecting correctly after replacing the battery."