The customer is experiencing slow performance on their phone, particularly with messages and Bluetooth connectivity.

Try to connect the Bluetooth to your headphones. If they work, then just reset the network and then you have to try again.

Go to settings in the phone. System. Reset options.

Once in reset options, press what it says. Reset network, Bluetooth and mobile.

What we can do is we can delete the big conversations. That will make them faster.

Delete the big conversations.