📱

The customer is inquiring about the repair process and costs for a phone damaged by liquid.

📱 Device Issues Physical Damage Asked 1 times needs_work

Other Response Scripts

30%
No, we don't have a drop-off box. We just come in during our hours of operation.
explanation 0/1
30%
No, there wouldn't be any other way besides either mailing it in or dropping it off during our open hours.
explanation 0/1
30%
Yes. If it's just the screen that is damaged, then it will be $75.
info 0/1
30%
So for a new motherboard, new screen, that's a new phone. So pretty much... A new phone?
explanation 0/1
30%
Yeah. Pretty much we assemble a new phone, but it would cost $250, and that's assembling a new phone.
info 0/1
30%
If it's just the motherboard, then it'll be $75. I'm just letting you know that normally that's not the case.
info 0/1
30%
Yes. That would normally be the case, but because of the fact that it is the entire phone that is being damaged, simply they call it $75.
explanation 0/1
30%
So, you're charged $250. That's crazy.
info 0/1
30%
Okay. Thank you very much. I really appreciate it.
apology 0/1