The customer is experiencing issues with a camera that was replaced but is still not functioning.

Excellent. Okay, we can send you one from the Borough Park store. So, I need you to send, do you have email access?

Okay, so try to get an email address, okay? I will send you a prepaid label to print, and I can, and if you need a loaner, I have, because I have some of it, I have to send you a link.

Hold on, maybe I can have someone call you to help you with the loaner and with the label, okay?

So I'm going to call him. I'm going to see if he can call you back. Yeah, if he can, it will be a little bit later, and if he can't, he will let me know, and I'll let you know, okay?

We need an email to send you a label.

The Monzi store has loaner phones, if you need loaner phones, and we can also provide you a shipping label so you can ship us a phone, okay?

Okay, thank you so much. I appreciate your call, by the way.