The customer is experiencing issues making calls due to a problem with the service provider's tower.

Come to the store whenever you can, and we will fix it. We will take a look at it for you, okay?

No, you don't have to do anything, you just have to wait a little bit.

Yes, you should come tomorrow because right now it's 6 o'clock, and we won't take any more repairs today.

We are aware of that problem. We sent a complaint. I'm going to send it again. It's on the service, it's not on the phone, okay? So, we are aware of the issue. We already sent a complaint, I'm going to send another one, okay? Tomorrow morning, because we already finished today.

This is a matter of complaining directly to the company that owns and operates the towers, to telling them that this is not possible, okay? Because this issue is not on the phone, this issue is directly on the service, and we are currently working.