Why is my phone unable to send text messages?

Okay, let's check. You have the Fig service, is that correct? I have a Fig. I understand. What phone service do you have? Service? The one, I bought it with a package. Okay, so you also have the Fig service. Okay, so what's your number? 929-592-0368. So, once you get to 10,000 text messages per month, your text will start to slow down. We'll just have to reset your line to get it working again. It should be done in about 10 minutes, and then you should be able to start again.

No problem. I can unlock it for you right away.

Please go to your Settings, then tap Apps and Notifications, then seek all apps. You're going to go to the message app, then go to Storage and Cache, and then go to Clear Storage. It's not going to delete any of your text messages.

Now try to send a text message again, see if it goes through.

Okay, so this happened because she sent over 10,000 messages, okay, and we had just a recent line. So I can go ahead, then I can do that for you, and the messages will be back to work, and that's just normal, okay?

Right now, I don't have a solution to execute for you. You can use a native UK SIM card and it will work.

If you have friends with the FIG phone in the UK, then it's something that you can try. So you can know that it works.

Can you try your SIM card with one of your friends' phone? Because I assure you that it won't work.

Just try. It's just for testing. You're not going to have it forever. You're just going to test it for 5 minutes.

So, your phone line has been refreshed a few times. So, the first time you signed up was September 4th, 2024. Yes, I mean, you have the unlimited text, and just with our system, after you hit like a very high number of text messages, it slows down. There's nothing that we can do on our end to fix that besides resetting your line.

You can press D-Pad Right Button to Enable Carrot Scrolling and D-Pad Left Button to Enable Free Scrolling.

After you clear the storage, it lets you know about the things that are on the app. You can just exit that out.

Unfortunately, this problem is not directly with the phone. It's your service provider. So you should call them.

It's a matter of compatibility with the service provider antenna that they are providing you while you're there. So, unfortunately, this is beyond our power.

I will report it to the developers, so eventually they can figure a solution. But unfortunately, it's not going to be today.

If it's EU version or USA version, it should work. It's another SIM card and maybe a SIM card from the UK. It will work perfectly fine.

As soon as we finish talking and if we have something, we will be letting you know.

Sure. I will give you a Belgian number because I have another phone with a Belgian number.