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Why am I having trouble downloading an update for the messaging app and how can I manage data usage?

💻 Apps & Software Software Updates Asked 2 times needs_work
Best Response 30% effective
There is no new update yet that update that you're seeing that it's not going through. It's not what's not meant to be released.
info 0 helpful / 1 not helpful

Other Response Scripts

30%
Even if you try 1000 times that update won't be able to go through. There's going to be a new whole different update.
explanation 0/1
30%
The phone, every time you're about to make an update with your phone, the phone warns you, tells you, hey, you're about to make an update. Are you sure you want to proceed? And then you have to press yes in order to go through.
explanation 0/1
30%
There is no new update yet. That update that you're seeing that it's not going through. It's not what's not meant to be released. It was released from the server. We are releasing a new update. It's going to be a system update, but it's not done. So you won't be able to make it go through even if you try 1000 times.
explanation 0/1
30%
Well, it's something that we have to that we are also fixing on the new update. OK, that is that is one of the biggest issues that is being fixed.
explanation 0/1
15%
In order to have more data, you should call Verizon.
instruction Steps 0/2
15%
If we are not your service provider, you should call your service provider to get help.
instruction Steps 0/2
0%
In this situation, if you have Verizon, then I cannot really do anything for the data, the data that you lost.
explanation 0/2

How Customers Ask This

"The customer is having trouble downloading an update for the messaging app and is concerned about data usage during the failed download."