The phone turned black with Chinese letters and the customer is inquiring about a return label and the duration of the repair process.

It's not going to take long. It's going to take just one day.

Please send me an email to info at figkosher.com with your name, your phone number and your address and I will make you a label and send you a label today.

Just respond to that same thread. Just press hi and I will see you right away.

Yes, info at figkosher.com.

That's fine.

You should be getting it in five minutes.

Would you like a loaner in the meantime while we take care of this phone?