The customer's messaging and notification features are not working.

No problem. Have a nice day.

So, after the update, if you're still experiencing the message app issue, I would suggest calling us back.

No, so the update is supposed to come out. It was supposed to come out either yesterday or today. So, it's supposed to be coming out today since yesterday. Once it comes out, I'll be able to fix the problem you're having with the message app.

Yes, they let us know that it's going to be today. We haven't gotten any updates on a reschedule.

The notifications, that's the first time I've heard of it. So, for the message app, there's a lot of customers that are having this.