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The customer is experiencing issues with a phone battery that has puffed up and is not functioning, and is also trying to retrieve a loaner phone from a store.
Other Response Scripts
15%
I'm going to need to send you a new battery for the Fig2Pro. That should solve your issue. Can I get your address, please?
15%
For the phone for the Williamsburg location, I can try to contact them about your phone and have them call you.
0%
The shipping that we send is one to two business days. So, it'll be, you know, today.
0%
Once I hang up here, I'm going to contact them, and I'll just send your battery, all right?
How Customers Ask This
"The customer is experiencing issues with a phone battery that has puffed up and is not functioning, and is also trying to retrieve a loaner phone from a store."