The phone is not working properly, turns off at random times, and has GPS connectivity issues.

If you send it into the Borough Park location or come into the Borough Park location, they can check that out for you.

You have the option of sending it into the rural park location via mail. And they can check that out for me? Yes.

So for your Waze, what exactly does it work? Is it just the location that doesn't work and you can still find routes or is it nothing works on you?

Yes, you can as well.

So for the Waze and not finding your approximate location and the location settings, that's going to be from AT&T not being able to connect to the phone. It doesn't allow the data to read properly.

After we receive the call, it should take one to 30 days for repair.

So the worst case scenario is us switching out the motherboard completely. And that would, in fact, lose your data. So that's why I'm saying you should back up your phone before you send your phone in.