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What can I do if texting issues persist despite previous assurances?
Best Response
45% effective
You may have to send the phone to us for one time, okay? We will refund your phone. That means that it's going to install a new purchase system and if it's something that urgent at this point that the update cannot be waited for even a few hours today, of course, we'll send you a label and we will cover the shipment, but you will have to give us the phone for one day, okay?
Other Response Scripts
45%
Please provide me your email address and your home address and I will send you a label.
45%
I will send you a label to that address. Please send the phone today. Once we receive it, we will re-flash it. All you have to do is send it to me.
35%
Once you have sent the mail, we re-flash it. All your information will be gone. We can take your contacts and pictures and we will send you the phone back with the messaging out.