📱

The customer is experiencing rapid battery drain and issues with connecting the phone to Android Auto for using the Waze app.

📱 Device Issues Battery & Charging Asked 2 times needs_work

Other Response Scripts

35%
Yes, you can. And would you have to pay or can you get it like this? Get it for free. Because I'm sending you somebody now to pick it up.
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35%
If I send someone to your store in Baubach... Yes. Can you give it to him? Yes.
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30%
If I send someone to your store in Baalbak. Yes. Would you give it to them? Yes.
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30%
Sounds like you're going to need a new battery for your phone.
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30%
4306 13th Avenue.
info 0/1
15%
When you go into your settings, and click on System Update, there is no update there, you're saying? You go to Settings, and you go to System Update, and then you update it. Make sure you're connected to Wi-Fi, because the update is very large. You can use all of your data if you don't use it over Wi-Fi.
instruction Steps 0/2
5%
Make an update, and it connects to the car.
instruction 0/2
5%
You have to go to the store that you purchased the phone from to get another battery.
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5%
Let them know the issue that you're having to get a new battery.
instruction 0/2
0%
The Android Auto for the Fig Core is the only way to access the Waze. You can't access Waze outside of Android Auto, so you only access it while it's connected to the car.
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How Customers Ask This

"The customer is having trouble connecting the Waze app to their car via Android Auto and is experiencing battery issues with their new phone."