How can I reset my phone when I don't have service to receive the required code?

Okay, and you're going to scroll all the way down to the bottom. It's going to say factory data reset. Test result, aging test. Last option, factory data reset. Are you sure you want to restart aging test? No, it's not aging test. It's below that. It's factory data reset.

Alright, so you're going to go to your main screen, like you're typing in a number. And you're going to type in star pound, star pound. Star pound, four pounds? No, star pound, star pound. Okay. And then you're going to put 8. Mm-hmm. And then pound, star, pound, star.

Okay, so you want to erase everything on the phone. Right. And you said there's a password? Yes, it's asking for a code from the Authenticator app. Please enter your one-time password from your Authenticator app.

If that option is not there, then you need to come into the store.

Come into the store and we'll do the reset for you.