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The customer is experiencing issues with activating their phone on the AT&T network.
Other Response Scripts
70%
No problem, all right? Have a great day.
45%
So do you have your phone in your hands? Yeah, I have the phone in my hands, yeah. All right, so type on your screen. Start pound, start pound. One, one, two, two. Pound, start, pound, start.
45%
All right, so in IMEI slot one, you're going to type in this number. Are you ready? Three, five, six. Zero, eight, zero, zero. Nine, six, zero, nine. Three, six, one, four.
45%
And now in slot two, three, five, six. Zero, eight, zero, zero. Nine, five, two. Eight, five, four. Two, seven. And three, five, six. Zero, eight, zero, zero. Nine, five, two. Eight, five, four. Two, seven.
45%
You click on the IMEI setting. Okay. Okay, success. Please restart your device to finish.
35%
When you call AT&T, you would give them those two IMEI numbers. They'll show up in your settings.
30%
I can change the IMEI number on your phone. But just in case I want to let you know, AT&T is not very good with the SIG phone. We do have customers that use it, and we also have other customers that use it, and it's not very consistent, the drop calls, messages that go through.