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Why are my messages not showing up after restoring from a backup?

💬 Messaging MMS & Media Messages Asked 1 times needs_work

Other Response Scripts

45%

Yes, go ahead. On the top right of the screen, you'll find three dots.

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45%

Okay, so once you back it up, connect it to the computer.

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45%

Now once you have the old backup from the old phone in the computer, connect the phone to the computer, the one that you choose, the new one.

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45%

And, yes, just that one you can delete it, the SIG Messenger zip file. Just delete it.

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45%

Now the one that you just saved in the computer, transfer it to that same folder to SIG Messenger.

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45%

Okay, and now on the new phone, go to, again, do the same thing, but instead of backup, do restore, select the file, and that's it.

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35%

Okay, then go ahead and try to do it in the last way we did, okay?

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35%

Okay, you will see that the new one will have the SIG Messenger folder, and we will also have the SIG zip file that also will come in there.

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15%

Okay, so drag it into the desktop in the computer. Make sure not to confuse it with the other customer that we just did. Just put it apart.

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