The customer forgot their password and is unable to access their account.

Okay, I have your code ready. Are you ready to take it in? It's going to be B as in boy, 7, C as in Charles.

Okay, I have your code ready. Are you ready to take it in? It's going to be B as in boy, 7, C as in Charles, C as in Charles, F as in Frank, 6, 2.

The code is B as in boy, number 7, F as in Frank, 6, 2.

You need to put the wrong password several times and once you get into the screen that says your current MEI.

You can try to either create a SIM card with data just to use it for a few minutes, if not you can ask your service provider if they can put a little bit of data.

In this situation, what we need to do is you need to either put another SIM card in the phone and try again, otherwise we will have to try again on Sunday because we may need a new code. Sometimes this happens.

Press reset.