📱
The customer is experiencing issues with receiving notifications for incoming messages and has concerns about the clarity of the ear speaker.
Other Response Scripts
45%
You go into your settings.
45%
You can try putting it in the SIM slot too.
35%
For the speaker issue, you may have to bring your phone to the Borough Park or the Williamsburg location. Are you close to either of those locations?
35%
What we can do is we can restart your message app.
35%
So what we can do is we can restart your message app.
30%
They'll check and they'll let you know.
30%
Maybe it's just an update that needs to be installed? I wouldn't know that. They'll check and they'll let you know.
15%
Try to put your SIM card in the SIM slot two and restart your phone and see if that helps with your incoming messages.
15%
So when you have time, please send your phone in or drop it off, whichever one is more convenient for you, so that we can fix your phone.
5%
You can also send them in if you wanted to as well. You would send it to the Borough Park location if you were to send your phone.
5%
You can only ship your phone to the Borough Park location. If you want to drop your phone off, you can drop it off at either the Borough Park location or the Williamsburg location.
0%
You will not lose your files and messages and everything.
0%
It should take one to three days.
0%
Clearing storage and cache only deletes residual data on your phone. It doesn't do anything else to your phone. It doesn't make any messages go away. It doesn't make you lose any abilities.
How Customers Ask This
"The customer is experiencing issues with not receiving notifications for incoming messages and has concerns about the clarity of the ear speaker."