How can I return a phone that I ordered but have not used?

Would you be able to provide me a screenshot of where did you get that phone number from? You can send it to me through e-mail to info3culture.com. I will verify it, and I will do my best to help you with this request.

Please send us an email there with all the information that I'm requesting to help you. And yes, we will go from there. We will take care of the matter and definitely help you to get the stuff.

I need you to send me a screenshot with the message that you sent us to that number. Of course, the message must have the date. If you have also the call log with the date, that will be amazing or very helpful, actually.