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Why am I seeing unexpected tax charges on my phone purchase, and can ordering online avoid them?

💳 Account & Billing Bill Questions Asked 2 times needs_work
Best Response 40% effective
I'm going to call Jay, I'm going to ask him to clarify what's going on here, and then I'm going to ask him to call you back, okay?
promise Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

30%
Okay, so yeah, tax is tax, if there's a tax, we cannot avoid charging you a tax, okay, so okay, then I'm going to call Jay, what's your name?
explanation 0/1
30%
No, because the company is, no, the tax is not from New York to New Jersey, the tax is directly within New Jersey because the company is registered in New Jersey, okay, so if that's one way or another, you will have to pay.
explanation 0/1
15%
Just send me your email, I will send you a link so you can pay taxes directly from your state. There's not a big difference in tax, okay, from New York to New Jersey, it's like 2%.
instruction Steps 0/2
0%
Okay, Hanna, go ahead, we'll make some calls and let you know, okay?
promise 0/2

How Customers Ask This

"Customer is inquiring about unexpected tax charges on a phone purchase and the applicability of discounts."