The customer's Android Auto is not working, and there are malfunctions with texting and phone calls.

Once you're in about phone, where it says IMEI, can you give me the IMEI number, please?

Now, were you, by any chance, able to test with a different SIM card, the same phone or no?

Go to settings in your phone, please. Go to settings. Once in settings, go all the way to the end where it says about phone. Once you're in about phone, press where it says IMEI. Can you give me the IMEI number?

If you can try another SIM card, just try. If not, please call us back and give us your address. We will send you an interim SIM card just for testing purposes.

You can try another SIM card. If there's a point that you cannot try any other SIM card, we can send you an interim SIM card so you can test. But of course, it will take a few days to get there from New York to there.