📱

The customer is experiencing issues with the speaker not working after a repair for water damage.

📱 Device Issues Audio & Sound Asked 2 times needs_work

Other Response Scripts

70%

So I talked with my supervisor, and I was told for the inconvenience, we're going to ship you a brand-new three-core.

promise 1/0

70%

No problem. Sorry about that, and have a great day.

apology 1/0

55%

Okay. All right. Let me see what's going on. All right. Give me one second.

instruction 1/1

45%

Can I have that address? Yeah. It's 1227, 56th Street, in Barr Park, Brooklyn, 11219.

instruction Steps 0/1

35%

I can help with that. Please hold on for a moment while I check on your issue.

instruction 0/1

30%

So just to understand the situation, you said you sent your phone in for repair for water damage, right?

explanation 0/1

"The customer is experiencing issues with the speaker not working after a repair for water damage."