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The customer is having trouble accessing the settings to enable an application on their device.

💻 Apps & Software Settings Issues Asked 1 times needs_work

Other Response Scripts

45%
Once you're in settings, go to app notifications.
instruction Steps 0/1
45%
Okay, press on the waste, please.
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45%
Beneath those three first apps that you see, you will see that beneath that, there is an option that says, see all apps or see all 24 apps.
instruction Steps 0/1
35%
Okay then, so go to settings on your phone.
instruction 0/1
35%
Do you see it?
instruction 0/1
35%
Sure, I can talk to them, you can put them on the phone with me.
instruction 0/1
35%
So we can do it for him, we can just open him a new user, you remember that we did a few weeks ago? So he can use the website.
instruction 0/1
30%
Okay, one second, one second, one second.
explanation 0/1