💻

The customer is experiencing issues with the T9 app on their Fig Core phone and is seeking assistance to resolve it.

💻 Apps & Software Settings Issues Asked 2 times needs_work

Other Response Scripts

65%
After you do that, you're going to reset your phone, and you'll be all set.
instruction Steps 1/1
50%
Yes. It's going to restart your keyboard.
explanation 1/1
45%
And then you're going to scroll all the way down to T.
instruction Steps 0/1
45%
You just highlight the option, and then press the middle button.
instruction Steps 0/1
45%
You're going to click on that.
instruction Steps 0/1
45%
And then you're going to scroll all the way down to T in the alphabetical order.
instruction Steps 0/1
45%
You click the one that says clear cache.
instruction Steps 0/1
45%
You just highlight the option and then press the middle button.
instruction Steps 0/1
45%
Click clear storage.
instruction Steps 0/1
35%
So you can click on that.
instruction 0/1
35%
Okay, and clear that out?
instruction 0/1
30%
No, it's not updated yet.
info 0/1
15%
You go into your settings.
instruction Steps 0/2
15%
And then you go into apps.
instruction Steps 0/2
15%
There should be, above default apps, there should be a see all apps.
instruction Steps 0/2
15%
And then you're going to click on the top left button, the three little lines.
instruction Steps 0/2
15%
You're going to click on show system.
instruction Steps 0/2
15%
You're going to scroll down to storage and cache.
instruction Steps 0/2
15%
And then you're going to clear cache.
instruction Steps 0/2
5%
So what you can do is you can restart your T9 if it says that it stopped working. You can restart it in the settings.
instruction 0/2
5%
Yes, you go to apps.
instruction 0/2
5%
There should be one that says P9 keyboard. Do you see the P9 keyboard?
instruction 0/2
0%
There is an update that's going to be coming to your phone soon that will fix the Android Auto issue.
info 0/2

How Customers Ask This

"The customer is experiencing issues with the T9 keyboard app on their Fig Core phone and is seeking assistance to resolve it."