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The customer wants to exchange two phones and inquire about the availability of a specific model.

🏪 Store & Service Device Repair Asked 2 times needs_work

Other Response Scripts

45%
He'll refund the shipping and he can get the cases after.
instruction Steps 0/1
45%
Yes, so how is he going to do it? You know what, he should give me two, he should give me instead of shipping... Yes, so... He should give me two cases, okay?
instruction Steps 0/1
30%
At the Borough Park location, we only have 64's.
info 0/1
30%
They'll refund the shipping and he'll get the cases after.
explanation 0/1
15%
Yes, we have copies in the store, you just come into the Borough Park location.
instruction Steps 0/2
15%
Okay, I'm sending now, Rapid, so I'm sending him with two phones, one mini and one big, so these two you're going to exchange and then you're going to give him the five that I ordered also, okay?
instruction Steps 0/2
15%
Tell him that it just doesn't work. I don't know, I don't know what the issue is, but he should not give it up.
instruction Steps 0/2
0%
Normally you would do the order online for wholesale.
explanation 0/2

How Customers Ask This

"The customer wants to exchange two phones and inquire about the availability of a specific model."