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What should I do if my phone has a blank screen and loses all stored information?

📱 Device Issues Screen & Display Asked 1 times needs_work

Other Response Scripts

45%
You have to bring the phone into either the Williamsburg location, or the Borough Park location.
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45%
That would be done in about 10 minutes. So, you come in, give us 10 minutes, and we'll be able to do it.
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45%
Back up your information, what you can do is periodically you can transfer it from your phone into your computer, and just copy it from your phone into your computer.
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45%
I'm sorry. So, for the flash and the Fig Mini, you have to come to the Borough Park location.
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45%
You can send it through USPS or UPS.
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30%
Unfortunately, there is no way to recover the information, and then you have to fix the phone, or it can happen again.
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30%
We call it flashing. Essentially, we're going to re-put the correct hardware onto the phone, so that that doesn't happen again.
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30%
So, it would back onto the phone, and then when you plug your phone into the computer, you'd be able to transfer that file onto your computer.
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30%
The only way is either you come into our park location, or you send your phone in.
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