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The customer is inquiring about reopening their account due to a missed payment and providing new credit card information.
Other Response Scripts
70%
You're all set. Yes.
70%
You're all set.
70%
Yes, it's going to start working now.
35%
So we have to reopen your account.
35%
I can help with that. Please give me the new credit card number.
30%
Yes, you missed the payment, your subscription, and then storage is going to react to your account.
30%
I was asking to make sure that you still want the same service that you did before. Unlimited talk and text with one gig of data. That's $15 a month.
30%
Your account was closed because you missed the payment. We have to reopen your account.
30%
I was just double checking to make sure that you still wanted the same service that you did before. One gig of data. It's $15 a month.
15%
It's processing right now. Give it a couple minutes.
5%
What's the card number?
How Customers Ask This
"The customer is inquiring about reopening their account due to a missed payment and providing a new credit card number."