What is the status of my phone number porting process?

You must call track phone and you must ask them. Don't assume that they are, that you know information because they can change it. They can edit it.

Call them one more time. Make sure they give you everything one more time. Account, name on the account. Account number. Transfer pin. Zip code on file or address on file.

We may need to start a brand new port okay and with the brand new sim card. But you must, you must, call TrackTRX and you must ask them, okay.

Don't assume that you know information because they can change it they can edit it. Okay, so ask them again for your the name of the account, the acronym, the account number we have at the ready, that I don't think that's incorrect, they have to give you another pin and the address of the account or the zip code, okay, because it's not going through.

Call them one more time, okay, make sure they give you everything one more time, okay, the account, the name of the account, account number, transfer pin, zip code on file or address on file and once you have all that information provided by them that will be enough.

If they tell you, oh no but you know your address, which sometimes happens, no, tell them no, I need you to tell me because it's not working out and that will be enough.

You can call this number and they'll extension 405, you just reached it.

If they tell you, oh, no, but you know your address, which sometimes happens. No, tell them no. I need you to tell me because it's not working out.

You can call this number, and that'll extension 405.

So in situation, we tried four times already to modify it. It's fine. We can do this as many times as we want, but track is not that easy. So we are in a point that we may need to start a brand new port.

Can I have your email so they send it directly to you? Sure. Our email address is info at bigkosher.com.

If anything, we can always issue you a new one. That's no problem.