The customer is reporting multiple physical damages to their Fig Core phone and expressing dissatisfaction with its durability and performance.

Once the parts arrive, I can get you in touch with the person that will have the parts. Not with you. No.

Once the parts arrive, I can get you in touch with the person that will have the parts. But once the parts arrive, I cannot just go there without having any parts.

Please try to check on that also to make sure the guy calls me.

They are going to sell it everywhere, yes.

Thank you for calling Fig Kosher Phone, the only born kosher phone. Our hours of operation for the Burrell Park Store are Sunday to Thursday from 10 a.m. to 6 p.m. and Fridays from 10 a.m. to 1 p.m. The hours for our Williamsburg Store are from Sunday to Thursday from 10 a.m. to 6 p.m. and Fridays from 10 a.m. to 1 p.m. For the Burrell Park Store, please dial 406. For the Williamsburg Store, please dial 409. For the Repair Store, please dial 407. For Customer Service, please dial 405. For Wholesale Inquiries, please email.

I can give your name and your number. And whenever parts arrive, I can get you in contact with the person that's going to have the parts. So we can see how can we help from there.

We will make a video call. We will see the phone, how it looks, and we will make a decision from there.

I can have your number. I can provide it. And whenever they have a chance to call you, they will call you.

If you come back, we would love to take care of your phone here. Otherwise, we should have some parts arriving to Israel in a few weeks.

I will do that for you.

Unfortunately, I cannot really fix on my end any updates for you. I can troubleshoot your phone. But for now, yes, we are waiting for updates for the free course.

Not after two months on a broken phone, unfortunately. They wouldn't exchange it for me?

A case is being defined. I don't have a time frame of when it's going to be arriving.