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The customer is experiencing issues with the voice-to-text feature and is unable to access the microphone after a software update.

💻 Apps & Software Settings Issues Asked 2 times needs_work

Other Response Scripts

45%
There should be an option on your car screen for you to save the favorites. Save what? Save the favorites. Save the statements? Favorites.
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45%
So go to Settings, System Update, and just make sure that your phone is at the current update.
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45%
If that's not working, you may have to call your service and ask them, like, you know, what's up with my data? Is it working? Because your phone is not connected to data currently.
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45%
There should be an option on your car screen so you have to save, or save the favorites.
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15%
If you download an update with data, then you actually can run out of data that way. Because it's very large. Oh, you just connect to Wi-Fi when you download the update. That's all. Because then it won't use up your data when you're connected to Wi-Fi.
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15%
If you have a Wi-Fi network at home or if you know a place that has a Wi-Fi network. And you have to press a code or something, I guess? Well, yes, sometimes. Some Wi-Fis have codes. Some of them are just open for free use.
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15%
I would say just weekly, just check to see if an update.
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0%
It may be that your data, something is wrong with your data. You said that you have T-Mobile? I have T-Mobile, and it's a plan that, I mean, I don't use it for anything, and it came with a four gig a month. So, like, data. To be honest, it may not be that you ran out of data or anything. That's not that. But it seems that your data is an issue, because it seems to detect the use of data.
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How Customers Ask This

"The customer is experiencing issues with the voice-to-text feature after a software update."