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What should I do if my phone won't turn on and might be water damaged?
Best Response
45% effective
Your name, your phone number, the description of what exactly is wrong with your phone, and your email.
Other Response Scripts
45%
Once we receive the phone, it would take one to three days, as long as we have all the parts, and then we'll be able to send it back. Send it back in two days' shipping.
35%
Okay, so you can send your phone in or you can drop it off at the Burrell Park location. Are you near the Burrell Park location?
30%
What we're going to do is we're going to check to see how far the water got. If it got into the motherboard, then you would have to have the shell and the motherboard replaced, which is essentially like a new phone. If it just got to the shell, which is like the outer part, then we'd be able to switch out the shell and you'll still have all your information. But we wouldn't know until we get the phone and open it up and see how far the water got.