What is the status of a defective phone that was sent back for repair?

I can help with that. Please provide me with the tracking number so I can check if the package got to us.

Please make sure to include a notice of the package with your name, your phone number, shipping address, description of the issue.

The best way is to send just, not to create a ticket online, that actually kind of makes it a little more difficult. The phone's in, but with all the information, so like first name, last name, address, email, contact number, and then exactly like a description of exactly what's wrong.

It's 4306 13th Avenue, Brooklyn, New York, 11219. And do I need to put attention to someone or just? Fig repairs.

I'll take a look at it. Can I have your order number then?

We will look up for it right now. And, of course, we are going to find it. Hopefully, it's going to be today. And, yes, we will help you right away with it.

Thank you so much for your patience.

I found a phone that matches the name on your account, but it doesn't match the ticket number. So, do you know what screen saver this phone has?

Can I have your email so I can email you the tracking number?

Well, I will send this one in, and then I guess they'll contact me then to pay for it or, you know, after they've done the repairs.

I appreciate your help on this.

Your phone was water damaged. It's not ready. Water damage can take a few hours. It can take several days until we find the meaning of it, either we can repair it or not. We have to go through the whole road.

It was refunded on October 8th.

I'm going to verify that.