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The customer is experiencing battery issues with their phone, which dies at 15%.

📱 Device Issues Battery & Charging Asked 1 times needs_work

Other Response Scripts

30%
We try to let our customer know to not charge their phones overnight because it can lead to overcharging, which can cause a battery shortage. Sometimes that's what happens.
explanation 0/1
30%
That is probably the cause of your issue if your phone is dying at 15%.
explanation 0/1
30%
No, we currently don't have any stores in Israel.
info 0/1
30%
You can see if that store is nearby you and I'm sure the location of it.
info 0/1