📱

The phone turned off unexpectedly and all data was erased.

📱 Device Issues Power & Boot Asked 1 times needs_work

Other Response Scripts

45%

We are currently working on that, okay? So I'm going to need some information from your phone. So please, if you can, go to settings.

instruction Steps 0/1

45%

Okay, once in settings, go to apps. I'm sorry, go all the way to the end where it says about phone.

instruction Steps 0/1

45%

Once in about phone, you have to tell me what is the IMEI number, please.

instruction Steps 0/1

45%

Please provide me the IMEI number.

instruction Steps 0/1

35%

Sure. So you're going to call me back on my number or on this number? On this number that you're calling from.

instruction 0/1

30%

I cannot promise immediately, but we are trying.

promise 0/1

30%

We are aware of the issue, and we are working on it, okay?

info 0/1